We start at 5 years-old and will sometimes see younger kiddos on a case-by-case basis.

(for anyone younger than 9 years-old, we typically recommend starting with a 30-minute session).

We don’t have a cut-off age! If we start working with you we will keep working with you.

2026 session fees

Financial support includes:

• sliding scale pricing (proof of need is not required)

• reduced rates with student counsellors

• sponsored counselling program (dependent on availability of funds)

• direct insurance billing (see below)

Counselling is covered by most insurance providers. However, each plan is different and so we suggest you check with yours to confirm the specific details.

When reviewing your plan, please pay close attention to the designation of counsellor that they cover: Registered Social Worker (RSW), Registered Psychotherapist (CRPO), Master of Social Work (MSW), Bachelor of Social Work (BSW), etc.

Most of our team members (Anne, Colleen, Brooklyn and VJ) are registered with TELUS e-claims and can directly bill the following insurance providers (see list below). If you are interested in this option, let your counsellor know!

• CanadaLife

• Manulife

• ClaimSecure

• iA Financial Group

• Desjardins Insurance

• Johnson

We realize there are financial barriers to accessing mental health support.

If you don’t have insurance coverage, here are some of the options we offer:

(1) Non-Insured Health Benefits (NIHB) program, for individuals with a status card.
please check with your individual counsellor as not all team members are covered through this program

(2) Coverage through the Metis Nation of Ontario.
please check with your individual counsellor as not all team members are covered through this program

(3) Sliding scale pricing.

(4) Sponsored counselling program.

We know that the unexpected happens, and we do our best to balance that with running a business. The reality of our practice is that a late cancellation or no-show leaves a gap in our day that could have been filled by another person needing support.

Cancellations made less than 24-hours in advance and missed appointments will be charged the full session amount.

In the event of a sudden illness or emergency, we ask that you connect directly with your counsellor.

Our office provides a welcoming, warm, and comfortable place to meet, and is close to the Parry Sound fitness trail for those who prefer to walk-and-talk.

We provide in-person and virtual services and hope you will take advantage of the flexibility these options offer. Comfort during counselling is important.

Our services are private and confidential. Our scope of practice and maintenance of client records is governed in accordance with the Personal Health Information Protection Act (PHIPA) and the Ontario College of Social Workers and Social Services Workers (OCSWSSW) Code of Ethics.